Factors to Assess: Impacts
Another important factor in assessing counterproductive leadership is identifying the impact it’s having on individuals, the unit, and the organization as a whole.
Counterproductive leadership can impact both the recipient and observers of the behavior by:
- Decreasing health and well-being (e.g., stress, anxiety, depression, trouble sleeping, burnout, exhaustion).
- Decreasing opportunities for development.
- Decreasing motivation.
- Decreasing performance quality.
- Lowering creativity.
- Increasing absenteeism.
- Decreasing job satisfaction.
- Lowering organizational commitment.
Counterproductive leadership can impact units by:
- Lowering unit performance.
- Decreasing trust and cohesion.
- Limiting unit members’ willingness to speak up due to fear of repercussions.
- Eroding morale.
- Motivating mere compliance/obedience rather than gaining true buy-in and commitment to the unit and its mission.
- Reducing readiness.
- Negatively impacting unit civility and discipline.
Counterproductive leadership can impact the organization by:
- Causing Soldiers to leave the Army (i.e., subordinates “vote with their feet” when given the opportunity).
- Perpetuating examples of poor leadership.