Resources for Managing Conflict

A Soldier giving orders

Want to learn more about managing conflict? Here are some additional resources for your review.

  • Thomas, Kenneth W. “Conflict and Negotiating Processes in Organizations”.
  • Ury, William. Getting Past No.
  • Ury, William. Getting to Yes.
  • Forsyth, Donelson R. Group Dynamics. Chapter 2. Kilman, Thomas. Conflict Mode Instrument.
  • Managing Conflict. An IMI Lesson provided online in the Central Army Registry.

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